Assertiveness

Szkolenia – kompetencje miękkie


The workshops focus on building assertive behaviour among participants in various professional situations. They facilitate a proper understanding of the concept of “assertiveness” and provide examples of situations where it is valuable to apply it.

Training outcomes for participants:
After implementing the acquired knowledge and new skills, participants will apply assertiveness techniques appropriately in various social situations. This ability will contribute to an increase in their self-confidence when interacting with superiors and colleagues.

Training outcomes for the organization:
Through this training, the organization will influence the attitudes of its employees, encouraging them to communicate with honesty and assertiveness, regardless of their position within the organization.



Workshop Program:
  • Facts and Myths about Assertiveness
  • Definition and Sources of Assertiveness
  • Assertive Attitude and Behaviour
  • Expressing Needs and Expectations
  • Dealing with Criticism
  • Skill of Saying No

Training Methods

simulation, case study, discussion, quiz, presentation
Training Duration 8 hours
Training Format stationary training, online training