Małgorzata Urbanik-Dłużewska is a trainer, supervisor, and manager specializing in training and development projects. With over 20 years of experience, she has conducted more than 1800 training days in the areas of Managerial competencies, sales, customer service, training, and interpersonal skills. She has expertise in designing and implementing HR projects, including policies, procedures, processes, and HR tools such as competency models, job descriptions, performance evaluations, recruitment and selection, and goal management.

Małgorzata has worked on training projects for various organizations, including Bank PKO BP, Bank Zachodni WBK, Bayer, Credit Agricole Bank Polska, Canpak, Dębica, GlaxoSmithKline, Jacobs, KAS, Nederman Manufacturing Polska, Orange Polska, PZU, Tauron Dystrybucja, TE Connectivity, and the Marshal’s Office of the Lesser Poland Region. Her experience and expertise have contributed to the successful implementation of training initiatives and development programs for these organizations.