Assertiveness
Szkolenia – kompetencje miękkie
The workshops focus on building assertive behaviour among participants in various professional situations. They facilitate a proper understanding of the concept of “assertiveness” and provide examples of situations where it is valuable to apply it.
Training outcomes for participants:
After implementing the acquired knowledge and new skills, participants will apply assertiveness techniques appropriately in various social situations. This ability will contribute to an increase in their self-confidence when interacting with superiors and colleagues.
Training outcomes for the organization:
Through this training, the organization will influence the attitudes of its employees, encouraging them to communicate with honesty and assertiveness, regardless of their position within the organization.
- Facts and Myths about Assertiveness
- Definition and Sources of Assertiveness
- Assertive Attitude and Behaviour
- Expressing Needs and Expectations
- Dealing with Criticism
- Skill of Saying No
simulation, case study, discussion, quiz, presentation
Training Duration 8 hours
Training Format stationary training, online training